| Specializations |  |
| Specializations | |
Digital Transformation is enabling organizations to scale new heights of efficiency, cost optimization, and profitability.
Aligning a vast spectrum of core operations technology sets with processes, human culture and budgets can prove daunting, expensive, and disruptive.
Comnavig understands the complexities and has proven competence in providing advisory services that deliver advantages across the core solution sets that drive transformation.
To support their aspirations, and de-risk decisions, we offer a range of vendor-independent advisory services that span an extensive spectrum of Digital technology including:
LEAD THE EXPERIENCE
With over 100 million telephone users, and widely available telecommunication services, the Contact center is arguably the pre-eminent platform to bridge communications between organizations and their clients effectively.
Contact Center solutions provides an organized environment to communicate with information consistency; manageable and measurable service delivery. However, Contact Centers now tend to include other methods of communication like web and e-mail making the ordinarily difficult choices even more difficult.
Unified call routing to the best skilled resources, comprehensive reporting, power utilization, CTI capabilities, are all issues that will determine the responsiveness of an implementation to business requirements.
Our people have consulted on high - end contact center implementations in Europe and Nigeria. We understand the attributes of the leading solutions, and how to assess them against each clients individual requirements to ensure that this critical platform delivers customer satisfaction, enhances operational efficiency and improves the corporate bottom-line.
CRM solutions provide strong analytical and collaborative functionality facilitating stronger and more profitable relationships with an institutions clients. However, despite the often significant investments consumed, many deployments do not meet up with expectations nor represent sound investments, often times because the critical success factors for CRM implementations are not `locked` into the project from its inception.
Comnavig has in-depth understanding of how to embark on CRM projects, capturing vital elements such as organizational culture, service ethos, customer profiles, analytical objectives, data normalization and change management to ensure solutions and projects yield optimal returns on investment. With properly implemented CRM solutions each individual receives customized focus from the organization, bringing relevant value propositions to their attention and delivering first class customer satisfaction to deliver strong and lasting bonds.
Telecommunication solutions and networks provide the underlying infrastructure for transmission of voice and data signals enriching our lives with the promise of communication and collaboration.
And with the increasing availability of high capacity networks and deployment of multimedia solutions -as integral parts of e-business, we have enabled clients to obtain voice, video conferencing and other multimedia solutions that promise to revolutionize how enterprises and institutions communicate and collaborate.
These choices however bring complexities in terms of network design, redundancy, scalability, application support, transmission options etc. Comnavig provides a `one stop` advisory shop able to provide decisive insight across fixed and mobile telecoms, fixed multimedia and e- business areas, enabling your organization to ensure successful outcomes.
An increasingly connected world introduces pervasive security threats and more channels of penetrating corporate ICT environments. Security threats often exist unnoticed until they impact ICT infrastructure and business operations, at times with devastating consequences.
We magnify the vulnerability areas to spot threats and recommend appropriate action, confidentially and with the highest degree of professional conduct.
And because we the critical importance of protecting all these information assets, Comnavig has forged alliances with leading IT security consultants across the globe to provide arange of vulnerability testing, intrusion profiling, security policy and other related services from best in class professionals and organizations.
A WORLD OF MAGIC
The Internet of things is already revolutionizing the way our world operates.
Intelligent sensors leveraging 5G networks are already changing the delivery of healthcare, asset monitoring, cyber and non - cyber security, environmental monitoring, smart agriculture, logistics, manufacturing, smart homes; and much more.
IOT applications are found across every imaginable sector and sphere of endeavour.
The sheer range of applications, novelty and competitive frenzy highlights the value of our independent advisory competence, again delivered with the advantage of comprehensive knowledge of the critical success pillars and risk points; all purposed to place our clients at advantage.